Shipping Policy

Shipping Information

At Reno Bathware, we take great care in packaging and dispatching all orders to ensure your products arrive safely and in excellent condition.

Due to the size, weight, and fragile nature of many bathroom products, all orders are handled with extra care and delivered through trusted transport partners.

Shipping & Pickup Available

Please review this Shipping Policy before placing your order.

Victoria Delivery Available

Standard Shipping Rates

Standard Shipping (Victoria): $25
Toilets & Mirrors Shipping (Victoria): $49
Bathtubs, Vanities, Shaving Cabinets & Appliances Shipping (Victoria): $99

Estimated Delivery Time

Melbourne Metro Areas: 2–5 business days
Regional Victoria: 3–7 business days

Orders are typically dispatched within 1–3 business days of payment confirmation.

Once your order has been dispatched, you will receive a shipping confirmation email with tracking information where available.

Interstate Orders

We welcome enquiries from customers across Australia.

As freight costs for larger bathroom products vary depending on product size, weight and delivery location, interstate shipping is currently quoted on a case-by-case basis.

If you are located outside Victoria, please contact our team before placing your order to obtain a customised freight quote.

Interstate Delivery Areas

New South Wales (NSW)
Queensland (QLD)
South Australia (SA)
Western Australia (WA)
Tasmania (TAS)
Northern Territory (NT)
Australian Capital Territory (ACT)

Additional Freight Charges

Some regional, remote or difficult-access locations may incur additional freight charges.

If an additional freight charge applies, we will contact you before dispatch for approval. If the revised freight charge is not accepted, the order may be cancelled and fully refunded.