Terms of service

Terms of Service

Last Updated: June 2026

Welcome to Reno Bathware.

These Terms of Service govern your access to and use of our website, products and services. By accessing our website or placing an order, you agree to be bound by these Terms.

If you do not agree with these Terms, please do not use our website or services.

About Reno Bathware

Reno Bathware operates an online store providing bathroom products, accessories and related services throughout Australia.

Our website is hosted by Shopify, which provides the e-commerce platform that enables us to offer our products and services to customers.

Online Store Terms

By using this website, you confirm that:

You are at least 18 years of age or have permission from a parent or guardian.
You will use the website only for lawful purposes.
You will not misuse, interfere with or attempt to gain unauthorised access to our website or systems.

We reserve the right to refuse service or cancel orders where unlawful, fraudulent or abusive activity is suspected.

Products and Pricing

We make every effort to ensure product descriptions, images and pricing are accurate.

However:

Product colours may vary depending on your screen settings.
Product specifications may change without notice.
Pricing errors may occasionally occur.
Product availability is subject to stock levels.

We reserve the right to correct any errors, update information or cancel orders where necessary.

Orders

All orders are subject to acceptance and availability.

We reserve the right to:

Refuse or cancel any order
Limit quantities purchased
Request additional verification before processing an order

If an order is cancelled after payment has been received, a full refund will be issued.

Payments

Payments are securely processed through approved payment providers including Shopify Payments, PayPal and other supported payment methods.

By placing an order, you confirm that you are authorised to use the selected payment method.

Shipping

Shipping information, delivery estimates and freight charges are outlined in our Shipping Policy.

Delivery timeframes are estimates only and may be affected by factors outside our control.

For interstate deliveries, freight charges may be quoted separately depending on product size and destination.

Returns and Refunds

Returns and refunds are governed by our Returns & Refund Policy.

Please review that policy before placing an order.

Intellectual Property

All content on this website, including text, graphics, logos, images, product descriptions and website design, remains the property of Reno Bathware or its licensors.

You may not copy, reproduce, distribute or use any content without prior written permission.

Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the content, privacy practices or policies of external websites.

Use of third-party websites is at your own risk.

Limitation of Liability

To the maximum extent permitted by law, Reno Bathware will not be liable for any indirect, incidental, consequential or special damages arising from the use of our website, products or services.

Nothing in these Terms excludes any rights or guarantees provided under Australian Consumer Law.